DAMAGE CLAIM TRACKING FOR FREIGHT OR AUTOS, PAYMENT & RECOVERY

At Fenkell, we realize that managing freight data can be extremely confusing and challenging, especially when your damages occur across the country. Thus, our clients very much appreciate that we manage claims for them on all of their damaged freight and/or vehicles

Creating Closure To Damages

As a full-service company, Fenkell is one of very few companies that conduct claims management for damages. We create closure for each transaction by subrogating the claims and our clients are significantly grateful.

At Fenkell, we have built a complete system to manage claims and their balances. The benefits are many, including a system that creates transparency for you and perhaps your clients, for damage ratios, including balances and payment history.

Three Areas of Claims Management

Recovery
Our Freightrac® system tracks each and every one of the claims and automatically matches them to the responsible driver. We work with Manufacturers regarding data issues or incorrect assignments as well. Our system includes complete accounting, such as aging of balances, payments sent, etc., and provides transparency for you and your client if necessary.

Reporting
We provide real-time data through state-of-the-art reporting, in which you can see your damage ratios throughout locations, drivers, specific vehicles, and locations. Real-time data and comprehensive reporting provides you with a clear picture of what is happening right now, so that you can make immediate changes rather than months after claims are filed.

It also gives you an opportunity to make important decisions as to damage prevention helping you to prevent thousands of dollars of damages by changing a procedure and thereby saving extreme money and time.

Tracking
We have developed processes and guidelines that track all damages. Information is power, thus, our system organizes your information and provides vital data.

Our tracking activities and reporting capabilities naturally will provide you with trends that are occurring over and over again, and you can implement damage prevention techniques.

DATA ANALYSIS

Fenkell integrates vital and very much appreciated reporting capabilities into all of our services and processes. This includes reporting data on everything from transportation, inspections and claims.

USE DATA TO YOUR ADVANTAGE

For every repair or claim we handle, you will receive information and data that highlights each step in the process, which we help you use to your advantage. Acquire new insights, and make proactive decisions that help your processes run more smoothly and which enable you to hold drivers accountable, and save significant money and time.

We collect, organize, and store your data and then create detailed reports for each service that we perform for you. Then, we share this information with you.

BENEFIT FROM REAL-TIME DATA

Even more exciting, you will acquire real-time data. Thus, as situations and trends occur, you can contact your drivers to change processes or tweak the approach.

We proactively conduct monthly meetings with our clients to discuss and analyze the data and the findings. This guidance helps them make decisions that will make their efforts far more efficient, successful, and cost-effective.

A PROFESSIONAL IT TEAM

Our highly-stable Freightrac® system rarely encounters down time. Our IT team always is monitoring data feeds, updating our technology, and investigating improvements to our reporting processes. Thus, you always will have the highest-level of technology guiding and supporting your initiatives.

Instead of accessing multiple sites, enter one comprehensive site that we created for you. It is a repository for all of your data, and you will have many, consistent opportunities to review and analyze it for the benefit of your company and your future initiatives.

We invite you to call Fenkell Automotive Services at 586-276-1700.

Fenkell Automotive Services