Fenkell Automotive Services

Billing Clerk

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Posted On: Monday, 30th April 2018
Shift: Days
Location: Corporate Office
2670 Auburn Court, Auburn Hills, MI 48326
Job Type:
Full Time
Education: High School

Job Description:

Nature of work:

The Billing Clerk is ultimately responsible for claims billing, filing, and follow up. The Billing role is to be focused on achieving the daily objectives and delivering the end results expected from Management.

FLSA Status: Non-Exempt

Preferred Skills:

Typical duties:

Email: Understands Fenkell’s email system by viewing new emails, sending new emails, attaching documents. Viewing the calendar and assigning events or setting up meetings.

Microsoft Office Programs: Understand Word, Excel, and Power Point. Have the capability to type a letter, create an Excel spreadsheet, pivot tables and charts and exporting to Power Point to create a slide show presentation. All programs are used consistently and needed when setting up monthly presentations for the Manufacturers or employees.

The billing clerk is responsible for correcting, completing, and processing claims of all payer codes. He or She is also required to generate reports from computer in accordance with established procedures.


  • Daily key punching into computer when needed to assure accuracy of billing for all services rendered for each Manufacturers account.
  • The billing clerk is responsible for correcting, completing, and processing claims of all payer codes. He or She is also required to generate reports from computer in accordance with established procedures.
  • Ensure completion of documentation and coding on the Work Order when needed for a correct and complete billing claim.
  • Daily enter and print all claim forms before claim submission.
  • Daily writing and entering all Manufacturer claims and billing accordingly.
  • Daily enter Vendor receipts into YMS System.
  • Daily submit all claims after processing in Vehi-Trac.
  • Daily process all rejected claims and email / send for authorization.
  • Daily contact Sublets for miss-billed invoices, paperwork errors, etc.
  • Perform monthly, closing, and balancing no later than the 10th of every month.
  • Responsible for sending claims to all EDI parties on a weekly basis as directed by Management.
  • Maintain billing file/records by batch in accordance with the established procedures.
  • All other assignments as directed by Management.


  • Review monthly reports printed. Make arithmetic calculations and check various statistical and accounting tables and reports as required. Follow month end audit. Contact sublets for missing paperwork.

Working Conditions and Physical Requirments:

  • Ability to work under pressure.
  • Ability to handle multi-functions.
  • Understanding Automotive Industry.
  • Ability to communicate with Manufacturer and Management level personnel.
  • Some knowledge of bookkeeping and office functions.
  • Ability to work proficiently and efficiently on a timely manner.

Knowledge, Skills and Abilities

  • Examines damaged vehicles to determine the degree of structural and mechanical damage, as well as damage to the bodywork and the insides of the vehicles.
  • Evaluates the cost of labor and parts to repair or replace each damaged part.
  • Weighs the feasibility of repairs against the replacement of parts such as bumpers, fenders and doors.
  • Uses the CCC/DealerConnect system efficiently to prepare the estimates.


To perform the job successfully, an individual should demonstrate the following core competencies;

  • Service Excellence – Provide the best, world class service; achieving excellence each passing day
  • Integrity – Act with honesty and integrity without compromising the truth
  • Teamwork – Support each other’s efforts, remain loyal to one another, and care for each other both personally and professionally
  • Safety – Ensure the safety of people while making sure they have a trouble-free experience
  • Commitment – Stay committed to great products, services and other initiatives that impact lives both within and outside the organization
  • Efficiency – Be efficient and effective in our approach to providing the best products & solutions to our customers with each contact
  • Accountability – Take responsibility for our actions that influence the lives of our customers and fellow workers
  • Profit Growth for All – Every business needs to turn a profit to keep the company alive and healthy. Every employee needs to generate an income that allows them to meet their goals and objectives. We believe that our ability to deliver each competency at the highest level drives the financial results for everyone in the organization